Leading with Cultural Intelligence: The Real Secret to Success by David Livermore

Author:David Livermore [Livermore, David]
Language: eng
Format: epub, pdf
ISBN: 9780814449189
Publisher: AMACOM
Published: 2015-04-07T21:00:00+00:00

CQ KNOWLEDGE PRACTICES

1. Study a foreign language. You probably won’t need to look far to find a teacher. Native speakers are usually the best teachers. Even learning a few phrases goes a long way when we travel abroad.

2. Read international novels and memoirs. Books like this one provide a conceptual framework for thinking about culture, but there’s something far more visceral about reading novels like The Kite Runner or White Man’s Grave or watching movies like Gran Torino or Lost in Translation to build CQ Knowledge. Enter another world through novels, memoirs, and movies set in another place.

3. Be globally informed. Tap into various news sources to get beyond the latest gossip about Hollywood celebrities. BBC News is one of the finest sources, along with public broadcasting. And try visiting Al Jazeera’s website to see how the “same” events are described in very different ways. When traveling, pick up something other than your preferred international newspaper to get a local perspective.

4. Gain some basic insights about where you’re going. Look up the “country profiles” on BBC’s website. There’s one for every country in the world. These provide you with a basic overview of a country, its history, and the key issues facing its people so that at least there’s a place to begin conversations while there. Or review the extensive information available on global business for various regions and countries at http://globaledge.msu.edu.

5. Go to the grocery store. The products and layout of a grocery store in culturally different communities can be a fascinating way to observe cultural differences. Beware of making assumptions based on what you see, but do observe what’s the same as and what’s different from where you shop.

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